350e Terms & Conditions – Platform Usage Terms for Malaysian Online Casino Players

To register for and use the services of 350e, you must satisfy all of the following eligibility requirements without exception:

• You must be aged 18 years and above at the time of registration. 350e strictly prohibits the use of the platform by individuals under the age of 18.
• You must be a resident of Malaysia and use a valid, active Malaysian mobile number for verification purposes.
• Each individual is permitted to hold only one (1) active account at any one time. Holding more than one account is a serious violation that may result in the termination of all associated accounts and the forfeiture of any remaining balances.
• You must be acting on your own behalf and not as a representative or agent of any third party.
• You must provide accurate, truthful, and up-to-date information during registration. 350e reserves the right to request identity verification documents at any time.
• You are not prohibited from using online gambling services for any legal or personal reason.

350e reserves the right to decline any registration application or close an existing account without providing a reason, if we have reasonable grounds to believe that the eligibility requirements have not been met.

350e accepts deposits via the following payment methods, all transacted in Malaysian Ringgit (RM):

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Internet Banking: FPX, Maybank2u, CIMB Clicks

The minimum deposit amount is RM10 per transaction. No maximum deposit limit is imposed; however, 350e reserves the right to request verification of the source of funds for deposits exceeding a certain threshold, in accordance with anti-money laundering compliance requirements.

For winnings withdrawals, the minimum amount is RM30 per request. Processing times range from 5 to 15 minutes for e-wallets and DuitNow. Bank transfers via FPX may take longer depending on the operating hours of the respective bank. All withdrawals are processed to the same payment method used for the original deposit, unless otherwise agreed.

350e is not liable for any delays caused by payment providers or financial institutions. Users are advised to ensure that all account details provided are accurate — 350e bears no responsibility for any loss of funds resulting from incorrect information.

All bonuses and promotions offered by 350e subject to the following conditions:

• Every bonus carries a wagering requirement as clearly stated on the relevant promotions page. Users must fulfil the wagering requirement before any winnings derived from a bonus can be withdrawn.
• Each bonus may only be claimed once per user, household, IP address, device, or phone number, unless otherwise stated.
• Bonuses have a limited validity period. Any bonus not utilised within the validity period will expire automatically with no compensation.
• 350e reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse bonuses — including but not limited to the use of multiple accounts, opposing bets, or strategies deemed unfair by 350e — may result in bonus cancellation and account termination.
• Winnings generated from bonuses are subject to the withdrawal limits stated in the relevant promotion terms.

User 350e agree to comply with all game rules set by the platform and the respective game providers. The key rules are as follows:

• Each game has its own minimum and maximum bet limits. Users are responsible for checking these limits before playing.
• Game outcomes produced by the RNG system are final and cannot be disputed. All fair game results are independently verified by third-party certification bodies.
• Any technical interruption occurring during gameplay will be resolved based on 350e's system records, which shall be considered the authoritative and final record.
• The use of bots, automated scripts, or any unfair method to gain an advantage in games is strictly prohibited and may result in immediate account termination.
• Live casino games feature live dealers and real-time video streaming. 350e is not responsible for any internet connection disruptions on the user's end.
• Winnings resulting from a technical malfunction or system error are considered void, and 350e reserves the right to cancel such winnings.

User 350e are solely responsible for maintaining the security of their login credentials. This includes:

• Keep your account password confidential and do not share it with anyone, including family members.
• Using a strong password that combines uppercase letters, lowercase letters, numbers, and symbols.
• Ensuring you log out of your account when using a shared or public device.
• Notify 350e immediately if you suspect your account has been accessed without authorisation by contacting [email protected].

350e shall not be held liable for any loss or damage arising from unauthorised use of your account due to your failure to safeguard your login credentials. Any activity carried out through your account will be deemed to have been performed by you, unless there is compelling evidence to the contrary.

350e is committed to responsible gaming practices and provides a range of tools to help users manage their playing habits:

• Daily Deposit Limit: Users may set a maximum daily deposit limit to manage their spending.
• Session Loss Limit: Autospin will stop automatically once the set loss limit has been reached.
• Play Time Reminder: The system will send you a notification when you have been playing beyond the set time limit.
• Voluntary Break: Users may temporarily suspend their account at any time without needing to provide a reason.

If you or someone you know is showing signs of problem gambling, please reach out to the 350e support team or visit our Responsible Gaming for more information and support resources.

350e reserves the right to suspend, restrict, or terminate any user account without prior notice in the following circumstances:

• The user has breached any provision of these Terms & Conditions.
• The user is found to hold more than one active account.
• A user provides false or misleading information during registration or the verification process.
• The user is found to be involved in fraudulent activity, money laundering, or any other unlawful conduct.
• A user employs software or unfair methods to gain an advantage in any game.
• A user makes threats, issues ultimatums, or uses abusive language towards any 350e staff or other users.

In the event of account termination due to a violation, any remaining balance may be forfeited depending on the severity of the breach. Users who disagree with 350e's decision may submit a written appeal to [email protected] within 14 days of the termination date.

To the extent permitted by applicable law, 350e shall not be liable for:

• Any indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond our control, including third-party technical failures, natural disasters, or force majeure events.
• Investment decisions or gambling decisions made by the user themselves.
• Loss of funds resulting from account credentials that were shared or compromised by the user themselves.
• Delays in transaction processing caused by payment providers or financial institutions.

350e's maximum liability to any user under any circumstances shall not exceed the total net deposits made by that user in the 30 days preceding the claim.

350e reserves the right to amend these Terms & Conditions at any time at our sole discretion. Amendments to these Terms take effect immediately upon being published on the 350e website, unless a different effective date is specified.

We will make reasonable efforts to notify users of any material amendments — whether through in-platform notifications, email, or an updated date at the top of this document. Continued use of the platform after any amendments have been published will be deemed acceptance of the revised Terms.

We encourage users to review this Terms & Conditions page periodically to stay informed of the current terms applicable to your use of the platform.

These Terms & Conditions and any disputes arising from them are governed by and interpreted in accordance with the laws applicable to the platform's operations 350e. Any dispute that cannot be resolved amicably between a user and 350e shall be settled through binding arbitration or through the appropriate jurisdiction.

Before escalating any dispute to an external forum, users agree to first contact the 350e support team in writing at [email protected] and allow a reasonable period (no less than 30 days) for 350e to resolve the matter internally.